Our Commitment to Quality: The BE+Light Designs Warranty
At BE+Light Designs, we are dedicated to creating jewelry that not only elevates your style but also endures over time. Our brand’s journey began with a personal frustration—when a cherished piece of jewelry broke within weeks, and the repair cost was nearly as much as buying a new one. Inspired by this experience, our founder Harlee set out to build a brand that prioritizes quality and customer satisfaction above all else.
Our Warranty: Craftsmanship & Materials You Can Trust
We are proud to offer a 30-day craftsmanship and materials warranty on all our jewelry. If you encounter any issues with the workmanship or materials during this period, we will happily repair or replace your piece. We want you to feel confident every time you wear your BE+Light Designs jewelry.
Extended Materials Warranty: 120-Day Coverage
Beyond the initial 30 days, we also stand behind the quality of our materials for 120 days. This extended warranty covers any unexpected tarnishing or material defects, provided that proper care guidelines have been followed. While we use only the highest-quality materials, some natural surface wear is expected over time, especially with daily use.
How to Submit a Warranty Claim
Submitting a warranty claim is simple. Just fill out our [online warranty form] (add link), and we’ll take it from there. After reviewing your information, we’ll contact you with the next steps. Please note that there is a flat-rate $6.95 handling fee for all warranty claims, which covers the cost of repair or replacement services.
Care for Longevity
Please remember that proper care is essential to the longevity of your jewelry. We encourage you to follow our [care guidelines] (add link) to keep your pieces looking their best. While our warranty covers material defects like tarnishing, normal wear and tear—such as surface scratches or fading—are expected with daily use.
